One-stop Wholesale&Export
China BBQ Grill Wholesale Marketplace
Login Sign Up
Shopping Cart 0Item(s)    US$0
Product Search:
Thursday 2018-7-18 Home New Products Hot Deals Wholesale FAQs Services

Welcome to www.bbqgrill.cn! if you have any questions, please feel free to contact our live support!

Help
Company Info
  About Us
  Office Hours & Locations
  Partners & Credentials
  Affiliate
  Purchasing Office
  Seeking Partner
Professional Services
  Customer Price Levels
  OEM & ODM Services
  Ordering Samples
  Drop Ship Services
  Gift & Give-Away Design
  Wholesale & Distribution
  Branding & Logo Imprint
Customer Services
  Help & Knowledgebase
  Sales Inquiry
  Support Inquiry
  Services
  Contact Us
Account Settings
  Sign-In or Register
  Track Orders
  Sales Terms&Conditions
  Payment Terms&Conditions
  Shipping Terms&Conditions
  Forgot your password?
Resources
  How to Place Orders
  Shipping Methods
  Payment Methods
  Quality Guarantee
  Warranty Terms&Conditions
  Return Policy
Recipes
 Location: Home>Services
Shipping Terms&Conditions

Shipping Methods

We will normally use express couriers (UPS, FedEx and DHL), air freight and ocean freight for deliveries. Post office express (EMS) and regular air mail are available for small or sample orders. Buyers are welcome to use their own couriers or freight forwarders, but should state this clearly when placing orders.

You will be informed if any of the following occurs: delivery delays, unreachable destinations or other restrictions. In such a case, we reserve the prior rights of choosing another delivery method with the same service quality and price as the original one.

Destinations

If payment was made by other online methods, bbqgrill.cn will not ship to any P.O. Box, FPO/APO, or other military addresses unless agreed in advance. Please be aware that hard-to-reach destinations will result in higher shipping cost and the longer transit time.

BBQGRILL.CN  will notify buyers and recommend buyers the other shipping options once the buyers' address in not available to ship during the order confirmation.

To minimize the loss caused by delay after the order confirmation, couriers unable to reach the destinations will be replaced by one with the similar service quality in case the contact with buyers failed.

Shipping Transit Time

The transit time may vary significantly due to hard-to-reach destinations, seasons, weather, and occasional customs clearance delay.
Express couriers (UPS, FedEx, and DHL) - 2-4 working days
Air freight-4-7 working days
Ocean freight, 12-30 days
Post office air mail-6-15 working days.
bbqgrill.cn does not guarantee, nor is responsible for the transit time. Once production has begun, order cancellation request as a result of delayed transition time will not be accepted. BBQGRILL.CN advises buyers to place orders as early as possible to meet the restricted TOD (time of delivery) particularly in peak season.

Shipment Tracking

Shipment tracking for major express couriers (UPS, FedEx, and DHL) is available via their corresponding websites, or over the phone through their customer service department. Post Office air mail offers basic proof of shipping and delivery in countries like USA and Canada. Buyers can check the shipment of air freights and ocean freights through the flight numbers or vessel names and voyages.

Shipment tracking numbers should be available within 12-24 hours once the goods are dispatched.

Shipping Cost Calculation

bbqgrill.cn charges the shipping and handling cost based on gross shipping weight. The shipping cost paid in advance is generally calculated based on the shipping method, destination country and the gross weight. It can be estimated by the online shopping cart or by our sales representatives.

If the shipment is to be handled by a courier or freight forwarder of your own choice, you will be liable for the local transportation costs from our warehouse to the courier’s drop-off location.

Shipping Weight Limits

Major express couriers (UPS, FedEx and DHL), air freight and ocean freight all do not set a maximum gross shipping weight per shipment. The limited maximum gross shipping weight for regular air mail is 2kg, for post office express (EMS) is 20kg. Packages over 20kg shipped by EMS should be divided into small packages.

Re-delivery & Delivery Failure

FedEx, UPS, and DHL will attempt 3 deliveries to you before returning the package to us. The couriers will try to contact you via phone and email to arrange a suitable time. You will also be responsible for costs of returns. Deliveries by post office express (EMS) and regular air mail will be directly returned to us after several delivery failures.

Appliances-in-china.com is not responsible for the loss of packages from being left outside the recipient's address by some couriers (e.g. the post office).

In any circumstances, BBQGRILL.CN is not liable for long time delays results from delivery failures caused by wrong shipping address or re-deliveries and delivery returns.

Returns Due to Delivery Refusal

Unless specified otherwise, BBQGRILL.CN does not accept and is not responsible for the returns due to delivery refusal. Buyers are responsible for all the fees relate to the return.

Company Info
Professional Services
Customer Services
Account Settings
Resources
About Us
Office Hours & Locations
Partners & Credentials
Affiliate
Purchasing Office
Seeking Partner
Customer Price Levels
OEM & ODM Services
Ordering Samples
Drop Ship Services
Gift & Give-Away Design
Wholesale & Distribution
Branding & Logo Imprint
Help & Knowledgebase
Sales Inquiry
Support Inquiry
Services
Contact Us
Sign-In or Register
Track Orders
Sales Terms&Conditions
Payment Terms&Conditions
Shipping Terms&Conditions
Forgot your password?
How to Place Orders
Shipping Methods
Payment Methods
Quality Guarantee
Warranty Terms&Conditions
Return Policy
Home | Dropship | Wholesale | New Products | Hot Deals | FAQs
Chinese   German   Spanish   French   Italian   Portuguese   Japanese   Korean   Arabic   Russian   Indonesian   Vietnamese

© Webpage copyright FUJIAN AUPLEX INVESTMENT CO., LTD 闽ICP备09050755号